• 90% of customer’s buying decisions are influenced by online reviews.
  • 77% of china’s people have used a mobile phone to buy a product online.
  • 70% of ecommerce traffic is from smartphones.
  • 53% of organic search clicks go to first link.
  • 88% of shoppers characterize detailed product content as being extremely important.
  • In Asia, 60% of shopping money spent on online comes from china.
  • Pizza Hut was the first retailer to offer online ordering in 1994.
  • Britain is famous for high quality goods like fashion and luxury products.
  • In 2014, when amazon’s site went down for 49 minutes the company missed sales of nearly $5.7 million.
  • 8 out of 10 consumers will shop online if offered free shipping.
  • The best-selling products in shopping sites worldwide are usually books.
  • 90% of companies now use social media for business purposes- up from 60% in 2013.
  • Asia holds the largest number of web purchases, South Korea is at the top of the list.
  • 79% of online shoppers desire a tracking option with their delivery.
  • 89% of shoppers have stopped buying from online stores after they’ve experienced poor customer services.
  • 33% of consumers would recommend a brand that provides a quick but ineffective response.
  • 70% of complaining customers will do business with you again if you resolve the complaint in their favor.
  • If your online store isn’t optimized for mobile, get ready for a lot of rejection. 30% of mobile shoppers abandon a transaction if the shopping experience is not optimized for mobile.
  • 54% of shoppers will purchase products left in shopping carts, if those products are offered at a price lower than its original.